In Response To COVID-19 Impact on 2019/20 Season, Mt. Bachelor Issues Vouchers to 2019/20 Season and Multi-Day Passholders
Mt. Bachelor released a statement on the how they will handle the impact to this season’s purchases. The full statement is below. It is great to see the offer to apply vouchers to next season’s products.
From Mt. Bachelor
Bend, OR., April 15, 2020 – In response to the impact COVID-19 has had on the 2019/20 season, Mt. Bachelor announced today that, as part of a multi-faceted effort, 2019/20 season and multi-day passholders will be issued a voucher that can be applied to any 2020/21 season or multi-day pass product. The vouchers are valid now through the 2020/21 season, and the value is based on the type of product that was purchased for the 2019/20 season. The vouchers are being offered in addition to Mt. Bachelor’s reimbursement of bookings impacted by COVID-19 such as pre-booked multi-day products, activities, lessons, rentals, Sunchaser Spring Passes and RendezVan RV and camping reservations, once resort suspension began on March 15.“We are extremely appreciative of our guests and are grateful that we can extend our appreciation through the many actions we’re taking and will continue to take in support of them, our employees and our community in this extraordinary time. We are taking this action to demonstrate appreciation for our loyal guests who, like us, would prefer to be on the mountain right now,” says John McLeod, president and general manager of Mt. Bachelor. “Although we still hold out hope for a return to the slopes this spring, we wanted to make sure our guests know we have not stopped thinking about them and are grateful for their ongoing support.”Following the March 15, 2020 suspension of operations and March 20 indefinite suspension of operations, Mt. Bachelor has taken a number of actions in support of its staff, guests and community to help ensure the safety of all. These actions have included winding down critical on-mountain operations to essential staff only, transitioning our staff to work from home and safely socially distance, donating food to our staff, and partnering with Goggles for Docs and supplying over 550 new / used goggles – Personal Protective Eyewear (PPE) – to First Line Health Care Workers donated by Mt. Bachelor and the Bend community.Season and multi-day passholder’s vouchers will be loaded into passholder accounts by April 28, 2020 and no action is required at this time. Vouchers are valid for use through May 31, 2021. All passholders will be able to redeem vouchers on 2020/21 season or multi-day pass products starting on April 28, when Mt. Bachelor will announce new Outplay 365, bike park and winter 2020/21 pass products. Mt. Bachelor is now offering payment plans on Outplay 365, Alpine Season Pass and Midweek Pass products. Best prices on pass products will be available starting April 28, 2020 through June 30, 2020.Additional voucher information can be found at www.mtbachelor.com/tickets-passes/covid-19-vouchers/